We accept the following methods of payment – Bank Deposit, Mastercard, Visa, and PayPal.
When will I be charged?
Payment is charged immediately if selecting Paypal/Credit Card. If selecting Bank Deposit you order will be pending until the funds clear.
How do I know my order has been placed successfully?
We will send you an acknowledgement email on successful completion of an order on the site. This email will detail the order that you have placed and will give you an order reference number. We would advise you to keep this email safely as you will need your order reference number for any further queries which you may have. Failure to provide us with an order reference number on request will result in a delay with your enquiry. Once your order has been confirmed we will send you a final email.
I did not receive a confirmation email
Please contact us if you do not receive an acknowledgement email at email@example.com and we will make sure it is not a problem with our system. Acknowledgement emails are generated and sent automatically once an order has been successfully completed. You may need to check your mailbox as it may be treating our emails as spam or junk mail and you should check your spam or junk mail folders to make sure they have not gone directly to this location. You may also need to ensure that all of the details entered are correct, please pay particular attention to your payment card details, email address and delivery addresses.
Why is a class no longer availale?
All classes can only allow 16 students. If the class the class reaches its maximum you will no longer be able to book and will need to select an alternative.
Where is the event?
The event is being held at the Noel Lothian Hall, Plane Tree Drive, “Friends Gate”,
Adelaide Botanic Gardens
Are you arranging accomodation? What about transport?
Transport and accomodation arrangements must be made by the students. We have provided advice on our ‘ABOUT THE EVENT’ page which includes details about transport and accomodation tips. If you require additional help, please email firstname.lastname@example.org or phone 08 8377 7792
What is your refund policy?
For cancellations, made on or before the 31st August 2017 you will receive a full refund
For cancellations, between the 1st September – 9th October, you will receive a 50% refund
For cancellations after the 9th October no refunds will be issued.